Return Policy
- FULL PRICED MERCHANDISE: Store credit after 10 days
- DISCOUNTED MERCHANDISE (Items purchased on sale or using a discount code): Store credit or Exchange
- Merchandise 50% OFF or more (FS will be next to the name) is FINAL SALE and not eligible for refund or exchange
- No refunds on shoes without original box
- No refunds on worn shoes
- No refunds on merchandise without tags
- No adjustments on previous sales
- All sales final after 30 days
- DO NOT affix the return label to the shoe boxes. If return label is affixed directly to the shoe boxes we will be unable to offer you a refund.
- Please fill out this return/exchange request form: REQUEST/EXCHANGE FORM
- If you do not hear from us between 1-2 business days after you have submitted your return/exchange request form please email: sundanceshoesbirmingham@gmail.com with your order number, reason for return and contact information.